Personalisation is for everyone
People have different wants and needs, so why offer the same static content? Provide a truly customised experience for every customer by creating a tailored journey that reflects their preferences, behaviours, and needs.
Better customer satisfaction, always
Improve the experience for new and existing customers with personalised content and see conversion rate and satisfaction improve.
Showcase the most relevant products to every customer
Meet customers where they are in their purchase journey
Proactively introduce new products and grow sales
Kion North America captured 96% of offline sales online and grow new customer by 15% with the new online channelRead more
Make every interaction personal
Customers are at your doorstep, so don’t turn them away. Every interaction counts so cater to your user’s unique preferences and needs with Intershop’s personalisation capabilities.
Dynamic storefront experience
When customers walk into a brick and mortar store, they’re greeted by a salesperson for a personal touch. Give them a similar experience online with custom content that resonates.
Customised catalogue and inventory
Proactive notification and suggestions
Configure user preferences and access
User configuration ensures that only authorised users can access sensitive information, reducing the risk of data breaches and unauthorised access.
Manage user profiles
Protect sensitive data
Enhance personalisation with external and historical data
Information is everywhere, and it’s up to us to make the most of it. Use all the data available to understand customers better, so you can serve them better.
Connect to unlimited data sources
Create knowledge graph
Build the algorithm
Test and train