The complete digital commerce platform. Packaged. Ready-to-use.

Made for all business complexities at any stage of growth, use the platform as-is, or configure, customise and extend for specific needs

Commerce
Management

The digital engine that drives your online business

Deliver great end-to-end customer experience. Automate the sales process, hyper-personalise self-service and sales-assisted channels, retain your customer, and grow at a scale.

Choose how you want to sell

Build

An online store

Show buyers your products and services on a personalised catalogue for a seamless purchase journey

Your brand marketplace

Connect customers directly to suppliers so that to expand your product range, without adding to your inventory

A self-service portal

Support existing customers with easy access to services and information anytime, anywhere

Connect

Physical stores

Connect your brick-and-mortar store with your online platform to give customers an omnichannel shopping experience

Marketplaces

Send product feeds and receive orders from marketplaces like Amazon, eBay, Lazada, or Shopee

Mobile apps

Already have an app or in the process of building one? Link it to your online store so that customers can shop on the go

IoT devices

Track your usage of consumables and items dispensed on a consolidated central dashboard

Contact centre

Let customers buy and manage their orders through a telephone or contact centre

Social commerce

Give your online store a social media presence on platforms like Facebook or Instagram

Approach

Go headless for more flexibility

Connect Intershop with any content management or experience management system and design the best customer experience platform.

Use our out-of-the-box system

Content management system

Product information management

Customer management

Channel management

Data analytics

Outstanding capabilities that meet your business needs

Comprehensive commerce features
Multi-channel
Multi-touchpoint
Multi-brand
Warehouse
Inventory
Shipping
Price
Tax
Quote
Cart and checkout
Subscription
Built-in marketing capabilities
Campaign planning
Rule-based promotion engine
Customer segments
Product recommendations
SEO
Analytics
Advanced B2B features
Business account
Partner account
Cost centre management
Approval workflows
Bulk order and re-orders
Business user permissions
Contract pricing
Order templates
Customer catalogue
Customer inventory
Customer warehouse

Order Management

Keep all your order and inventory data in one place

Your single source of truth for orders from every touchpoint, region, channel, and inventory from warehouses, suppliers, and physical stores. Optimise fulfilment, manage billing, and process returns.

Here's what you can do with Intershop Order Management:

Fulfilment routing to multi-warehouse, multi-supplier

Consolidated order and inventory visibility

Return management and after order services

Integrations

Complement your business operations

Our APIs and connectors are designed to facilitate exchange of information between any business application, ensuring that workflow remains uninterrupted and data remains consistent.

Cut integration efforts by half with a low-code platform

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Pre-configured connectors for customers, products, price, inventory, and orders
Work with major ERP like SAP, Microsoft Dynamics, Infor and more
Serve as connectors for RFC, REST, SOAP, SQL and more

Every second delayed is a lost opportunity

Give your business a boost by building a strong online presence now.

Pricing

See how pricing works and get a customised quote

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Get Started

Talk to our expert or get a personalised demo

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